Privacy Policy

Who operates this website

This policy describes browsing this website, signing in to MYNIVAS with Google, and contacting MYNIVAS about privacy or account deletion. The installed MYNIVAS app provides separate account and property-management features.

Public marketplace browsing

The website displays published property information, room options, amenities, owner-advertised beds and approved listing photos from the MYNIVAS marketplace. It does not display private Manager records.

Search and saved properties

Your search and filter selections appear in the page URL. Saving a property stores its public listing identifier in this browser. Saved properties are not synced to an account. Remove a saved property with its save button, or clear this website’s browser site data to remove all saved identifiers.

Contacting PGs, owner requests and sharing

Browsing listings does not require you to enter a contact number. If an ownership-review form is offered, it collects your contact number, relationship to the PG and ownership details for admin review. A typed number is never proof of ownership. Property pages also link to map directions and, where published, to the property’s own website. Those services are operated by third parties and handle your information under their own terms.

Owner buttons such as “List my PG” open WhatsApp or your email app with a prefilled message. Nothing is sent until you send it yourself. When you send it, MYNIVAS receives the message, the details you include (for example your PG’s name and a mobile number) and your WhatsApp number or email address, and uses them to respond to your request.

New ownership requests depend on claiming availability for your account and PG. Claiming can be paused or limited to a restricted pilot; how a claim is handled is described under “Signing in and claiming a PG” below.

Sharing opens your device’s share dialog or copies public property details and the property link.

WhatsApp updates from MYNIVAS

If you choose “Get MYNIVAS updates on WhatsApp”, the website opens WhatsApp with a message already written, as a PG owner or as a tenant looking for a PG. Nothing is sent until you press Send yourself. The website does not ask you to type your number and does not store anything about this choice.

When you send that message, MYNIVAS receives it through WhatsApp, with your WhatsApp number or WhatsApp user ID and the time. We record only that you opted in, which option you chose (PG owner, tenant, or both), when, and the message identifier, so we can show your consent later. We do not store other messages you send to this number. Updates may cover MYNIVAS announcements, PG information, new features and relevant offers for the option you chose.

You can opt out at any time by sending STOP to the same WhatsApp number. Send STOP OWNER or STOP TENANT to stop only that kind of update. We stop sending marketing messages straight away and keep a record of your opt-out so that we do not message you again. Choosing updates does not claim, verify or link any PG listing to you.

Signing in and claiming a PG

Continue with Google is available on this website and in the MYNIVAS Android app. People with an existing MYNIVAS account can also sign in with their email and password. When you continue with Google, Google tells us your email address, name and profile picture. We use them only to authenticate you, to create or find your MYNIVAS account, and to show your name and picture in your account profile. We do not receive your Google password. We do not use Google account data for advertising, and we do not sell it. Signing in with Google does not prove, and does not make you, the owner of any PG listing, and it does not by itself give you access to PG Manager features, which are enabled separately in the app.

Claiming availability is checked for your signed-in account and the PG you choose. New claims may be paused, limited to a restricted pilot, or opened to the public after verification. Existing claim status remains available while new requests are paused. A verified owner can add, replace, delete and reorder (choose the cover of) the photos of their own PG on the website, up to the limit shown on the page. Photos an owner adds are stored in MYNIVAS’s storage, are shown publicly on that PG’s listing, and can be deleted by the owner at any time. Do not upload photos of people who have not agreed to be shown.

If you take part in a claim, you start from your signed-in MYNIVAS account and send a WhatsApp message to MYNIVAS that contains a one-time claim reference. WhatsApp tells us the number you sent from. We keep that number, the time, and what we compared it with (for example whether it matches a number we already hold for the PG), so that a MYNIVAS team member can verify the claim. We link a PG to your account only when that team member approves it. Sending the message does not make you the owner of the PG, and a number you type into a request is never accepted as proof of ownership. We do not show the number you sent from, or any number held for the PG, to other users.

We keep the number you sent from for up to 90 days after a claim is approved, rejected or withdrawn, and for up to 180 days while it is waiting for review. After that it is deleted, and only a one-way reference and an audit record remain. If ownership is later found to be wrong, a MYNIVAS administrator can remove the link and the removal is recorded. You can ask us to delete the number earlier at mynivas2026@gmail.com.

After admin approval, MYNIVAS may send one WhatsApp confirmation to the same verified claiming number. We do not use a listing contact, Google Places number or secondary number for that confirmation. Send STOP to the same MYNIVAS number to opt out. Notification failure does not reverse an approved claim.

WhatsApp (Meta) delivers your message to us, Supabase stores account and claim records, and Vercel hosts this website. They process this information for us under their own terms, and only authorised MYNIVAS administrators can see claim evidence.

To operate MYNIVAS we use necessary service providers that process information on our behalf, for example Supabase for account authentication and database hosting, Vercel for website hosting, and Google for sign-in and, where used, Google Analytics. They handle that information to provide their service to us and under their own terms; we do not give them your information for their own marketing.

Account deletion and privacy requests

Users may request deletion of their MYNIVAS account and associated personal data by contacting mynivas2026@gmail.com. We may verify the request before processing it.

When you contact us, we receive the information you include in your request and use it to respond and process the request. Please do not send passwords or unnecessary sensitive documents.

The website does not provide an automated account-deletion control; please send a request by email. Clearing browser site data removes website-local saved properties; it does not delete an account or data in the separate MYNIVAS app. Sending a request does not immediately delete an account.

When a verified account deletion request is completed, personal account information is deleted or anonymized, except information that must be retained for legal, security, fraud-prevention, dispute-resolution, or other legitimate purposes.

Images and service requests

Loading pages and images sends requests to the website and MYNIVAS’s Supabase provider. Listing images use temporary signed links, which refresh while a page is open. The website uses Google Analytics 4 to measure aggregate usage such as page views and clicks. It is not run on claim, sign-in, account-deletion or admin pages, and MYNIVAS does not send names, phone numbers, email addresses or form contents to it. The website does not implement advertising or payment collection.

Retention and security

We retain personal information only for as long as reasonably necessary to provide MYNIVAS services, maintain account functionality, comply with legal obligations, resolve disputes, enforce agreements, and protect the security of the service. When information is no longer required, we delete or anonymize it where reasonably practicable.

Saved property identifiers remain in your browser until you remove them or clear site data. Signed image links expire after one hour. Website browsing uses the public marketplace projection and does not require privileged database credentials.